> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapxagent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge bases

> Give the MapX AI retrievable documents — upload files or ingest URLs, then ask questions and get answers grounded in your content.

A knowledge base is a collection of documents that the AI can retrieve from during a conversation. Instead of relying only on general knowledge, the AI searches your knowledge base and answers with your content as context.

## Create a knowledge base

1. Open **Knowledge bases** in the dashboard.
2. Create a knowledge base with a name and description.
3. Upload documents or add URLs to ingest.

Supported sources include uploaded documents and web pages ingested from a URL. After ingestion, the content is indexed for retrieval.

## Retrieval in chat

When a question touches your knowledge base, the AI retrieves the most relevant passages — combining keyword and vector search — and uses them to answer. You can ask follow-up questions the same way you would with any chat: the retrieval stays scoped to your knowledge base.

## Storage limits

Knowledge base storage counts against your plan:

| Plan | KB storage |
| - | - |
| Free | — |
| Basic | 1 GB |
| Pro | 5 GB |
| Business | 20 GB |

## When to use a knowledge base

Use a knowledge base when the AI should answer from documents you control — company policy, field guides, product documentation, research notes. For reusable instructions and workflows, use a [skill](/en/concepts/skills) instead.

<Info>
  Documents in your knowledge base stay scoped to your account and are retrieved only for your conversations.
</Info>


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