> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mapxagent.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MapX Frequently Asked Questions: Plans, Data, and Features

> Answers to the most common questions about MapX — data safety, GIS capabilities, plans, cancellation, and getting professional results.

Get quick answers to the most common questions about MapX — from data safety and supported formats to plan limits, cancellation policies, and how MapX stacks up against traditional GIS tools.

<AccordionGroup>
  <Accordion title="Do I need to know GIS to use MapX?">
    No. MapX is designed for non-GIS users. Simply type your question or analysis request in plain English and MapX handles all the spatial analysis behind the scenes — no GIS training, specialist software, or technical knowledge required.
  </Accordion>

  <Accordion title="Is my data safe?">
    Yes. Your data is stored securely in the cloud, and every project is private by default — nothing is publicly visible unless you explicitly share it via project sharing, embed links, or report links. MapX does not share your data with third parties.
  </Accordion>

  <Accordion title="What file formats does MapX support?">
    MapX supports **CSV**, **GeoJSON**, and **Excel** (`.xlsx` and `.xls`) files. After upload, MapX automatically detects latitude and longitude columns — no manual configuration needed in most cases.
  </Accordion>

  <Accordion title="Can MapX do GIS-level analysis, not just visualization?">
    Yes. MapX performs full spatial operations, not just visual styling. Supported analyses include:

    * **Buffer** — generate distance zones around points, lines, or polygons
    * **Spatial join** — combine datasets based on geographic relationships
    * **Overlay** — intersect or union spatial layers
    * **Heatmap** — density-based visualization of point distributions
    * **Multi-criteria site scoring** — rank and identify optimal locations based on weighted spatial factors
  </Accordion>

  <Accordion title="Can I cancel my plan anytime?">
    Yes. You can cancel your subscription at any time from your account settings — no need to contact support. After cancelling, you retain full access to your plan's features until the end of the current billing period.
  </Accordion>

  <Accordion title="What happens if I outgrow my plan?">
    You can upgrade your plan at any time from your account settings. All your existing data and projects are fully preserved when you upgrade — nothing is lost during the transition.
  </Accordion>

  <Accordion title="Can MapX generate professional reports?">
    Yes. MapX includes one-click HTML report generation. Reports automatically include maps, charts, data tables, and AI-written insights summarising your analysis. White-label reports (with your own branding) are available on the Enterprise plan.
  </Accordion>

  <Accordion title="How does MapX compare to ArcGIS?">
    ArcGIS costs **\$600+ per user per year** and requires dedicated GIS training to use effectively. MapX Pro costs **\$99/month**, runs entirely in the browser, and requires no prior training or software installation. For the vast majority of business spatial analysis tasks — site selection, territory mapping, proximity analysis, and reporting — MapX is faster to get started and significantly more accessible.
  </Accordion>

  <Accordion title="What is the AI prompt limit?">
    Prompt limits depend on your plan:

    | Plan | Monthly Prompt Limit |
    | - | - |
    | Free | 30 prompts |
    | Basic | 500 prompts |
    | Pro | 5000 prompts |
    | Enterprise | Unlimited |

    Prompts reset automatically on your billing date, which you can view in your account settings.
  </Accordion>

  <Accordion title="Does MapX work for large datasets?">
    Yes. MapX uses **GPU-accelerated WebGL rendering** to handle large volumes of spatial data smoothly. You can visualise and analyse datasets with **100,000+ data points at 60fps** without lag or degraded performance.
  </Accordion>
</AccordionGroup>


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.