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Get quick answers to the most common questions about MapX — from data safety and supported formats to plan limits, cancellation policies, and how MapX stacks up against traditional GIS tools.
No. MapX is designed for non-GIS users. Simply type your question or analysis request in plain English and MapX handles all the spatial analysis behind the scenes — no GIS training, specialist software, or technical knowledge required.
Yes. Your data is stored securely in the cloud, and every project is private by default — nothing is publicly visible unless you explicitly share it via project sharing, embed links, or report links. MapX does not share your data with third parties.
MapX supports CSV, GeoJSON, and Excel (.xlsx and .xls) files. After upload, MapX automatically detects latitude and longitude columns — no manual configuration needed in most cases.
Yes. MapX performs full spatial operations, not just visual styling. Supported analyses include:
  • Buffer — generate distance zones around points, lines, or polygons
  • Spatial join — combine datasets based on geographic relationships
  • Overlay — intersect or union spatial layers
  • Heatmap — density-based visualization of point distributions
  • Multi-criteria site scoring — rank and identify optimal locations based on weighted spatial factors
Yes. You can cancel your subscription at any time from your account settings — no need to contact support. After cancelling, you retain full access to your plan’s features until the end of the current billing period.
You can upgrade your plan at any time from your account settings. All your existing data and projects are fully preserved when you upgrade — nothing is lost during the transition.
Yes. MapX includes one-click HTML report generation. Reports automatically include maps, charts, data tables, and AI-written insights summarising your analysis. White-label reports (with your own branding) are available on the Enterprise plan.
ArcGIS costs $600+ per user per year and requires dedicated GIS training to use effectively. MapX Pro costs $99/month, runs entirely in the browser, and requires no prior training or software installation. For the vast majority of business spatial analysis tasks — site selection, territory mapping, proximity analysis, and reporting — MapX is faster to get started and significantly more accessible.
Prompt limits depend on your plan:Prompts reset automatically on your billing date, which you can view in your account settings.
Yes. MapX uses GPU-accelerated WebGL rendering to handle large volumes of spatial data smoothly. You can visualise and analyse datasets with 100,000+ data points at 60fps without lag or degraded performance.